I need to have the theme installed in WordPress, I got an error code.

Avatar
  • updated
  • Answered

WP was installed and when I tried to load the themes it gave me error code Error 500. I got email that I need to contact you. I just wanted to work on my website today. Can I please get the themes installed.

Avatar
johnpaulb-imhs1

Hello,

Thank you for your question regarding a 500 error when installing a theme on your site. I recommend following our WordPress Troubleshooting guide to narrow the cause down further. Specifically the section on "Turning on WordPress Debugging."

Also, check the "permissions" on your files, since certain file types and folders should be set to particular permissons. Below are some examples:

public_html - 750

Folders - 755

CGI and Perl scripts - 755

.html .php and other Document Types - 644

Thank you,

John-Paul