i cannot order the shared business hosting package from your website

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i'm not received any response and further instruction when i click on the [order now] button, for the shared business hosting package in your website.
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Arn
Hello, Sorry for the problems with ordering the shared business hosting package from our website. If it continues to be a problem, please contact our sales team. If you have an account already, you can also contact our billing team for assistance. You can go to this link for contact information. If you have any further questions, please let us know. Kindest regards, Arnel C.