work with an external scanner

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InMotionFans
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I work with a client account **************************
Connected script from virusdie.com
But the script does not work "requests for external resources are prohibited on the side of your hosting provider"
I need to open access to the https://************ file so that it can crawl the site
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Arn
Hello, Thanks for the question about opening access for a script. First, try disabling mod_security to see if it allows the script to run. If this doesn't work, then you will need to contact our live technical support team in order to have that request reviewed. We can not open access for servers through the Support Center website. Make sure to provide all of the information you have provided in this question. This information was obfuscated on this question to preserve privacy. You can find the contact information for our live tech support team at the bottom of this page. If you have any further questions or comments, please let us know. Kindest regards, Arnel C.