I can't add my email account to a gmail account

Avatar
  • updated
  • Answered

But a have already added my email account as SMTP to send mail throught gmail, bus still can't add it as POP3

Duplicates 3
gmail cannot connect to my mail server, sometimes it says that my email server is taking too much time to respond

I am trying to add my email to Gmail as a client. I having trouble letting Gmail reach my email server. Is there a Firewall issue or something on that matter. Sometimes is says that my server is taking too much time to respond"

There was a problem connecting to mail.mydomain.org!

Hello! I'm new to InMotion Hosting.

My problem occurs when I try to add an email created by InMotion Hosting to my Gmail account. Everything was okay until I filled in my POP server with the Incoming Server, which is "mail.mydomain.org".

Here's how I arrived at this screen below:

1. I went into Email Accounts in cPanel and clicked on 🔧 Manage.

2. I then clicked on 📱 Connect Devices in the Configure section, which sent me to a new page titled Set Up Mail Client for "[email protected]". I kept this tab open for information related to my Secure SSL/TLS Settings.

3. I opened Gmail, went to Settings, and clicked on Accounts and Import. From the Check mail from other accounts section, I clicked Add a mail account and a new panel similar to the screen below.

4. I used the information (i.e. Incoming Server: mail.mydomain.org) to fill in the POP Server section.

5. I received the error message as follows:

How do I resolve this? I'm still new to this, so step-by-step solutions are really appreciated.

Thank you so much for your help! Please tell me if you need any other information.

Gmail APP doesn't work to receive a email
Hi.

My domain was configured at dns.he.net. When i got inmotion plan, i had configure by myself the MX entry and CNAMES at Advanced DNS Zone Editor at my cpanel.
Almost all works. I can access the email, calendar e etc.
But I can't receive emails. I tried to delete and create a account at my panel administrator on google but doesnt work.

When I try to send, i receive that message:
--------
Delivery to the following recipient failed permanently:

[email protected]

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain trestigres.com.br by trestigres.com.br. [198.46.81.163].

The error that the other server returned was:
550 No Such User Here
-------

What do I need to do?

Thanks
Pinned replies
Avatar
anonymous
  • Answer
  • Answered

Just to confirm, how far did you get in the process when following our guide on setting up Gmail as a POP3? If everything seems to be set up correctly, but it still does not work, I would suggest getting our 24/7 Technical Support team to help you check error logs to find out if there is a connection issue. 

Avatar
anonymous
  • Answer
  • Answered

Just to confirm, how far did you get in the process when following our guide on setting up Gmail as a POP3? If everything seems to be set up correctly, but it still does not work, I would suggest getting our 24/7 Technical Support team to help you check error logs to find out if there is a connection issue. 

Avatar
Scott
Hello,

I took a look at your MX record setup. While I can see that you have all he Google MX records set up properly, you still have a residual record set up to point to point our server with priority 0. This means it will try and use that one first. Please delete that record so that it only uses the Google setup.

Kindest Regards,
Scott M