Updating of the site
Hi, I am an admin on the cyberresilienceinstitute.org. I tried to change a template and I put in an under construction plugin. When I activated the new template I received an error stating ERR_Connection_too_many_redirects. I then went into settings and added www to the URLs and received ERR_Connection_Timed_Out. Any assistance you can give would be greatly appreciated.
Second question, what is the best way to transfer a site using a new template. I am currently, building the updated site on CTIN.
Hello Martin,
Thank you for your question regarding updating your site. Unfortunately, as this is a public forum, I am not able to provide account-specific advice. Generally, these types of errors are caused by conflicting URLs set within the site code. I recommend contacting our Technical Support team for direct assistance with this issue.
Regarding transferring your site, it will ultimately depend on the software you are using. I recommend contacting the developer of the site software to determine the best course of action for transferring site data.
Please let us know if you have any further questions, we are happy to help!
Best Regards,
Alyssa K.