Can't log into cpanel since I changed my primary domain name. cpanel still tries to go to the previous domain that no longer exists
On the Account Management Page, I used the "change primary domain" button to change my primary domain name. The change seemed to go very well; however, ever since then I haven't been able to log into cpanel. It tries to go to the old domain name (which doesn't exist) and so can't get logged in. I will be starting over completely if there is a simple way to just restart.
Hello Mark,
Thank you for your question regarding primary domain changes. It is possible that your browser has the old URL cached. I recommend clearing your cache via the following instructions:
https://www.inmotionhosting.com/support/website/how-to-clear-browser-cache-for-major-browsers/
Once the cache has been cleared, please try to login again. If that still doesn't work, I recommend contacting our Technical Support team for direct assistance:
https://www.inmotionhosting.com/support/amp/how-to-get-great-technical-support/
Best Regards,
Alyssa K.