Error 500 still showing on my site even though i made all necessary troubleshooting for it..pls fix this
Replies 1
Hi Hoster! Sorry to hear you're running in to trouble. I'd like to give you more specific advice, but there are many different issues that can cause a 500 error.
The only things I can suggest that are easily missed are to first check your site with a service like Shot Sherpa and make sure the issue is the site itself and not access from your device/IP address. If the site loads fine everywhere in the world except from your home/office, you're likely experiencing an issue with accidentally being blocked by fail2ban security software.
If your site is a WordPress site that was recently transferred or restored, you may need to edit your wp-config.php file, but the specifics of that edit will depend on your site.
Since there are so many different things that can cause a 500 error, all of which can have different causes, that I really must recommend that you contact our 24/7 Support team. We'll track it down for you!
Hi Hoster! Sorry to hear you're running in to trouble. I'd like to give you more specific advice, but there are many different issues that can cause a 500 error.
The only things I can suggest that are easily missed are to first check your site with a service like Shot Sherpa and make sure the issue is the site itself and not access from your device/IP address. If the site loads fine everywhere in the world except from your home/office, you're likely experiencing an issue with accidentally being blocked by fail2ban security software.
If your site is a WordPress site that was recently transferred or restored, you may need to edit your wp-config.php file, but the specifics of that edit will depend on your site.
Since there are so many different things that can cause a 500 error, all of which can have different causes, that I really must recommend that you contact our 24/7 Support team. We'll track it down for you!