Anyone have experience with Earthlink? They have virtually no customer support and I cannot find the code to release the domain so I can migrate it.

Avatar
  • updated
  • Answered

How would you rate the customer service you received?

Satisfaction mark by JEFF WYNN 5 years ago

Add a comment about quality of support you received (optional):

Pinned replies
Avatar
anonymous
  • Answer
  • Answered

Hi Jeff! I went through Earthlink's documentation and it looks like the way to get the transfer code is in the DNR Manager tool. Under Section B on EPP Code/Password Management, there are steps to generate the EPP Code. That is the code you need to transfer the domain over to us. I hope that helps!

Avatar
anonymous
  • Answer
  • Answered

Hi Jeff! I went through Earthlink's documentation and it looks like the way to get the transfer code is in the DNR Manager tool. Under Section B on EPP Code/Password Management, there are steps to generate the EPP Code. That is the code you need to transfer the domain over to us. I hope that helps!