Real Path to a file.

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Hello folks, if you type this address on your browser, it will work perfect.

crazycubansolutions.com/Videos/A Tribute.mp4

However Facebook said that file does not exist.
What's the error?

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Satisfaction mark by Crazy Cuban 4 years ago

Excellent!!

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Crazy Cuban
Quote from IMH Support Agent 2

Hello Crazy Cuban,


Thanks for your question concerning the video address not working in Facebook.  The space in the URL will not work when it is being parsed in Facebook.  If you rename the video file so that it has NO spaces, then you should be able to properly reference it in FB.


If you have any further questions or comments, please let us know.


Kindest Regards,

Arnel C.

I just did an play just 2 seconds and stop, that's no good.

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IMH Support Agent 2
  • Answered

Hello Crazy Cuban,


Thanks for your question concerning the video address not working in Facebook.  The space in the URL will not work when it is being parsed in Facebook.  If you rename the video file so that it has NO spaces, then you should be able to properly reference it in FB.


If you have any further questions or comments, please let us know.


Kindest Regards,

Arnel C.