Has Inmotion closed down? I've created multiple support tickets with no answer, got bounced from 3 chat sessions and been on hold for hours?

Avatar
  • updated
  • Answered
Pinned replies
Avatar
anonymous
  • Answer
  • Answered

Hello, 

Thank you for your questions, I apologize for the frustration. InMotion Hosting is open 24/7 and our call center agents are currently attempting to process higher than normal call volumes. We appreciate your patience as our agents work to address your concerns. 

Best Regards, 

Alyssa K. 

Avatar
anonymous
  • Answer
  • Answered

Hello, 

Thank you for your questions, I apologize for the frustration. InMotion Hosting is open 24/7 and our call center agents are currently attempting to process higher than normal call volumes. We appreciate your patience as our agents work to address your concerns. 

Best Regards, 

Alyssa K. 

Avatar
Jeanne Metcalfe

ditto here.... waited 2 hours on hold on the phone yesterday to billing, then 1 1/2 hours in chat, being passed from one place to another, always with a "please wait 7-10 minutes" that always turned in to over 25 minutes.