fix
Please note: This website includes an accessibility system. Press Control-F11 to adjust the website to people with visual disabilities who are using a screen reader; Press Control-F10 to open an accessibility menu.

zoom says email is not legitimate

Avatar
  • updated
  • Answered

There have been several websites (Zoom, evite, etc.) that do not recognize one of my users as having a legitimate email address. The email is audra@garciafab4.com. My main account jose@garciafab4.com does not have this problem. Is there something I must do to get the other email to be recognized?

Pinned replies
Avatar
anonymous
  • Answer
  • Answered

Hello Jose_Fab4, 


Thank you for your question regarding Zoom email verification. Unfortunately, it is unclear what criteria they use to assess the legitimacy of email addresses used on their platforms, so it is difficult to troubleshoot this issue. I recommend contacting the customer support services for those platforms for direct assistance with this issue. 

Best Regards, 

Alyssa K. 

Avatar
anonymous
  • Answer
  • Answered

Hello Jose_Fab4, 


Thank you for your question regarding Zoom email verification. Unfortunately, it is unclear what criteria they use to assess the legitimacy of email addresses used on their platforms, so it is difficult to troubleshoot this issue. I recommend contacting the customer support services for those platforms for direct assistance with this issue. 

Best Regards, 

Alyssa K.