Getting "update failed. you are probably offline" when I try to save changes to a page

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nancyolson6
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I've tried disabling plugins and themes and nothing is working for me.

How would you rate the customer service you received?

Satisfaction mark by nancyolson6 4 years ago

I tried a complete different machine that I have never used before. I am connected but still can not update a page.  Same error. 

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anonymous
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Hello nancyolson6, 

Thank you for your question regarding making changes to your website. Based on the information provided, it appears that there may be a connectivity issue between you and the server. I recommend disabling any sort of anti-virus software. Additionally, you may want to try performing the change via a different web browser. 

Best Regards, 
Alyssa K. 

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nancyolson6

I noticed that JetPack iplugin is giving me the following error:  There was an error reconnecting Jetpack. Error: Cookie nonce is invalid.  I've disabled it, reinstalled, logged out, used different browsers and nothing changes this error.  I found one forum that suggested the following:
inbound HTTPS is working, but outbound may be broken, and that’s something your hosting provider needs to correct.

Nancy

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anonymous
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Hello nancyolson6, 

Thank you for your question regarding making changes to your website. Based on the information provided, it appears that there may be a connectivity issue between you and the server. I recommend disabling any sort of anti-virus software. Additionally, you may want to try performing the change via a different web browser. 

Best Regards, 
Alyssa K.