I just paid for the annual fee for WPBakery Page Builder and my site went down. Why is that?
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Satisfaction mark by uidmediagroup 4 years ago
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I know I am too late to reply to this question, But if your issue is still pending, I recommend updating your PHP version. After that, you can try to uninstall and reinstall the page builder; after that, you can contact a WordPress development agency to resolve your issue.
Hello! While we do not directly support the specific plugin, errors like these are usually caused by either a conflict with PHP (that can be fixed by changing the version of PHP you are using or altering the php.ini), or an issue with the .htaccess file that yo u can reset while troubleshooting.
Also, you can try deactivating the WP Bakery plugin (if one exists) manually or changing the WordPress theme in the database so that you can log in and troubleshoot directly. Hope that helps!
Hello! While we do not directly support the specific plugin, errors like these are usually caused by either a conflict with PHP (that can be fixed by changing the version of PHP you are using or altering the php.ini), or an issue with the .htaccess file that yo u can reset while troubleshooting.
Also, you can try deactivating the WP Bakery plugin (if one exists) manually or changing the WordPress theme in the database so that you can log in and troubleshoot directly. Hope that helps!