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Problem with the WordPress installer

michaël veilleux

4 years ago
updated 4 years ago
Answered

Hello,

I have made several attempts to install a WordPress app, and I constantly receive the same error: "Could not open the Configuration File check_charset.php".

Can you tell me what is wrong?

Thank you and good day !

Screenshot :

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InMotion Community Lead DemandGen

4 years ago
Answered

Hello,

Thank you for contacting us about difficulties installing WordPress

through Softaculous. This happens from time to time and can be

frustrating. If you are using the Softaculous installer you should see

an option to "overwrite" existing files. Try to install with that

overwrite option checked and let us know if the problem persists.

However, make sure you are installing WordPress in the intended domain

or directory so you do not overwrite the files you need.

Best,

Courtney V.

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