Create symbolic link in inmotion hosting

I've created the symbolic link in my cpanel hosting via shell terminal with the following command.

ln -s  repository/project/public public_html

But when I open the my site domain I'm getting 403 Permission denied error.

The symbolic link is formed correctly. Verified with:

ls -l repository/project/public public_html

Still getting 403 error.

I've contacted with support staff via chat. They say that the symbolic link is created incorrectly.
I asked them to if they can create it for me, but they say that it is the task of web developer and unwilling to help.

Can anyone help me out with this issue ?