Remove spam script on shared hosting

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Hi there, I suspected my shared hosting account had some scripts which send spam from my local host. Is there a way to detect and remove these scripts for a shared hosting account? 

Thanks

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anonymous
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Hi Anonymous, 

Thank you for your question regarding malware. For assistance with malware on your shared server, you will need to contact our Technical Support team and ask them to perform a malware scan on your account. Unfortunately, due to the shared nature of shared hosting, this action needs to be performed by someone with access to do so. 

Best Regards, 

Alyssa K.

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anonymous
  • Answer
  • Answered

Hi Anonymous, 

Thank you for your question regarding malware. For assistance with malware on your shared server, you will need to contact our Technical Support team and ask them to perform a malware scan on your account. Unfortunately, due to the shared nature of shared hosting, this action needs to be performed by someone with access to do so. 

Best Regards, 

Alyssa K.