I'm sorry to hear that you're getting an incorrect greeting error from the mail server. There was a recent certificate update, so you may need to reset your email settings briefly. You can do this by going to your email client and changing your email settings to something different briefly, then reverting to your original settings. This should have the effect of refreshing your certificate on your system. Check to see if the error you're seeing repeats. If it continues to happen, then please contact our live technical support team. They will have the access to email server and will be able to take an corrective measures if needed.
If you have any further questions or comments, please let us know.
Hello John,
I'm sorry to hear that you're getting an incorrect greeting error from the mail server. There was a recent certificate update, so you may need to reset your email settings briefly. You can do this by going to your email client and changing your email settings to something different briefly, then reverting to your original settings. This should have the effect of refreshing your certificate on your system. Check to see if the error you're seeing repeats. If it continues to happen, then please contact our live technical support team. They will have the access to email server and will be able to take an corrective measures if needed.
If you have any further questions or comments, please let us know.
Kindest regards,
Arnel C.