I am not able to A: update WordPress files without losing my webpages. B: Cannot get anyone to respond from WordPress on how I am to update my website with new information and replace old information.

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john
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I am not able to edit my web pages in wordPress.  Also I get into /wp-admin and I end up with a new web page and my old information is removed.  I have had to get my backups several times in the last two days. Have left messages but no response.

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anonymous
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Hello, and thanks for getting in touch with us! I edited your post for your privacy and security, removing personal details. These support forums are mainly for general-purpose questions. It sounds like you're having a very specific security or software issue tied directly to your site. I would advise that you get in touch with our 24/7 Technical Support team directly using phone, online chat, or email. They will be able to best assist you with this issue. 

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anonymous
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Hello, and thanks for getting in touch with us! I edited your post for your privacy and security, removing personal details. These support forums are mainly for general-purpose questions. It sounds like you're having a very specific security or software issue tied directly to your site. I would advise that you get in touch with our 24/7 Technical Support team directly using phone, online chat, or email. They will be able to best assist you with this issue.