Using shopify for e commerce. Shopify does NOT support DKIM. Is that a security risk?
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Satisfaction mark by J S Miller 5 years ago
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While Shopify may not support DKIM, the standard configuration for InMotion Hosting customers that use Shopify is to use the InMotion account for emails and DNS while hosting the Shopify account on Shopify itself. If that is what you are doing, the DKIM won't actually connect to Shopify-- you will just configure your DKIM, SPF, and DMARC records correctly for your email hosted here at InMotion!
If that does not help, or if you have a different configuration set up, please get in touch with our 24/7 Technical Support team directly and they will be able to assist you with any further issues.