Our email marketing to going to some customer trash folder.

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Our email marketing to going to some customer trash folder. How do we fix this?

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anonymous
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Hello, 

Thank you for your question regarding email delivery. It is possible that the recipient in question is using a mail service that uses stricter spam protocols than others. In this case, your legitimate emails may be incorrectly labeled as spam and sent to the trash folder. I recommend reviewing the following article for more information on this topic:

https://www.inmotionhosting.com/support/email/stop-emails-being-labeled-spam/


Best Regards,

Alyssa K.

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anonymous
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  • Answered

Hello, 

Thank you for your question regarding email delivery. It is possible that the recipient in question is using a mail service that uses stricter spam protocols than others. In this case, your legitimate emails may be incorrectly labeled as spam and sent to the trash folder. I recommend reviewing the following article for more information on this topic:

https://www.inmotionhosting.com/support/email/stop-emails-being-labeled-spam/


Best Regards,

Alyssa K.