Emails with PDF attachments not being received when sent to my business address

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No error message shown. Problem occurs no matter who sends the email, The senders use a variety of company domains so the issue is not related to just a particular service. Also, most are ".org" or ".com" organizations.

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anonymous
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Hello, 


Thank you for your question regarding email delivery. I recommend checking your email filter settings to determine if attachments are being blocked by the filters. It is also possible that the attachments in question are in excess of the file size limit for your email account. 

Best Regards,

Alyssa K.

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anonymous
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  • Answered

Hello, 


Thank you for your question regarding email delivery. I recommend checking your email filter settings to determine if attachments are being blocked by the filters. It is also possible that the attachments in question are in excess of the file size limit for your email account. 

Best Regards,

Alyssa K.