fix
Please note: This website includes an accessibility system. Press Control-F11 to adjust the website to people with visual disabilities who are using a screen reader; Press Control-F10 to open an accessibility menu.

cURL error 60: SSL certificate problem: unable to get local issuer certificate

Avatar
Konstantin Konovalov
  • updated
  • Answered

Hi!

I'm trying to activate WP Rocket, but it can't connect to the licensing server because of the next error: 

cURL error 60: SSL certificate problem: unable to get local issuer certificate.

Can you help me with that?

(site ssl works fine)

Pinned replies
Avatar
0
anonymous
  • Answer
  • Answered

Hi, Konstantin, and sorry to hear that you're running into this issue. I spoke to one of our technicians and this likely has to do with an issue with an expired root certification. We recently ran some ca-certificate updates on our servers to resolve this issue, but some aspect of your account may not have properly updated. Please contact our live support team directly and they can check on your server specifically. 

Replies 1
Avatar
0
anonymous
  • Answer
  • Answered

Hi, Konstantin, and sorry to hear that you're running into this issue. I spoke to one of our technicians and this likely has to do with an issue with an expired root certification. We recently ran some ca-certificate updates on our servers to resolve this issue, but some aspect of your account may not have properly updated. Please contact our live support team directly and they can check on your server specifically.