Cannot access WordPress after update - restoration request

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Anonymous
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SINCE MY WORDPRESS UPDATE ITSELF IT CANT OPEN.

CAN IT BE RESTORED PLEASE.

THANKS

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anonymous
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Hi there! 

Thank you for your question regarding backup restorations. If you have a backup of your website from before the updates, you can restore it using a variety of methods. I recommend reviewing the following article about backups to learn more:

https://www.inmotionhosting.com/support/backups-and-restorations/

Best Regards,

Alyssa K.

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anonymous
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  • Answered

Hi there! 

Thank you for your question regarding backup restorations. If you have a backup of your website from before the updates, you can restore it using a variety of methods. I recommend reviewing the following article about backups to learn more:

https://www.inmotionhosting.com/support/backups-and-restorations/

Best Regards,

Alyssa K.

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Mario Cano

Hello Anonymous,

I am sorry to hear you are experiencing issues with your WordPress website after an automated update. Can you please let me know if you are not able to access your WordPress admin dashboard at all? Here are some common reasons for why you are experiencing issues after an update:

1. Website error (White Screen of Death, 500 Internal server errors)

2. Corrupted .htaccess file

3. Core WordPress files are corrupted

4. Plugins are causing conflicts

5. A file permission issue


In order for Inmotion Hosting to help you further I would recommend you connect with the Live Chat Support Team they will be able to access your account and troubleshoot this for you further and get this resolved.