Auto responce

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I set up auto responses for two different emails but I am not receiving the auto response messages from those emails and it shows the auto response is on?

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anonymous
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Sorry to hear that you're running into trouble with the auto-responder. If you check the cPanel error logs, particularly the email, is the original message to activate the autoresponder being received? According to the logs, is a message being sent? Investigating this will help you narrow down what exactly the issue is. Hope that helps! If you find something checking the logs, let us know and we'll help you narrow it down from there. 

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anonymous
  • Answer
  • Answered

Sorry to hear that you're running into trouble with the auto-responder. If you check the cPanel error logs, particularly the email, is the original message to activate the autoresponder being received? According to the logs, is a message being sent? Investigating this will help you narrow down what exactly the issue is. Hope that helps! If you find something checking the logs, let us know and we'll help you narrow it down from there.