domain transfer to inmotion - paypal payment not accepted

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John Alexander Duthie
  • updated
  • Answered

I am attempting to transfer a domain to inmotion and paying via Paypal.

I choose Paypal and agree to the terms of service, and click submit.

It doesn't work, and I am asked for payment info again, and to click submit.


Why can't I use Paypal?


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IMH Support Agent 1
  • Answered

Hello John,

Thanks for reaching out to us about issues using PayPal to transfer a domain. Since this doesn't seem like typical behavior, I recommend contacting our Live Support team so they can help you initiate the transfer using PayPal. They are available 24/7, 365 days a year.

Thank you,

John-Paul