Trying to log into cpanel results in "too many redirects" error

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Scott M
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  • Answered

I'm seeing this error trying to access the cpanel page for my website (cpanel.sitename.com). I can access the main page, enter my username/pw, and then the 2nd factor authentication number on the next page. After successfully entering the auth number, I get the redirect error. This is stopping me from making admin changes to my site. I see this issue 100% with both Chrome and Microsoft Edge

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1
anonymous
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Hello and thanks for contacting us. Have you tried the other ways to log into cPanel?

  1. domain/cpanel
  2. domain.com:2083
  3. Via AMP
  4. Via WHM > List Accounts (if on VPS/Dedicated)

If that doesn't work, you should contact Live Support.

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anonymous
Quote from Scott M

Ah!  Thanks.  I was able to successfully log in using domainname.com/cpanel

Very much appreciated. :)

Sure thing.

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Scott M

Ah!  Thanks.  I was able to successfully log in using domainname.com/cpanel

Very much appreciated. :)

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1
anonymous
  • Answer
  • Answered

Hello and thanks for contacting us. Have you tried the other ways to log into cPanel?

  1. domain/cpanel
  2. domain.com:2083
  3. Via AMP
  4. Via WHM > List Accounts (if on VPS/Dedicated)

If that doesn't work, you should contact Live Support.