Cannot update Avada Theme version 7.6.1 to 7.8.1

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I am receiving the error message:

Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure

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IMH Support Agent 1
  • Answered

Hello,

Thank you for contacting us regarding an error when updating the Avada Theme. This error seems to indicate that the package you downloaded may be corrupted or possibly your servers is out of disk space. I recommend trying to download a new version of the file and attempting to update again, and verifying that your site has disk space left. If your problems persist, it may be helpful to reach out to Avada as most 3rd party paid themes such as this will provide some level of support for their product.

Thank you,

John-Paul