fix
Please note: This website includes an accessibility system. Press Control-F11 to adjust the website to people with visual disabilities who are using a screen reader; Press Control-F10 to open an accessibility menu.

I've been charged TWICE on the same day, why?

Avatar
Anonymous
  • updated
  • Answered

You have charged me over 0. You have charged me $94 Twice on the same day. Why? I'm not with you and don't want to be. I'd appreciate getting my money back.

Cath Litchfield


Replies 1
Avatar
0
IMH Support Agent 2
  • Answered

Hello Cath,

Apologies for any billing issues that you may be having.  Unfortunately, we can't process refunds or billing issues through the Support Center.  These emails are public domain, and they're not verified.  You will need to contact our Billing team via phone/email/chat and verify your account.  They will be able to respond to you and provide any refunds or clarification.

If you have any further questions or comments, please let us know.


Kindest Regards,

Arnel C.