formmail thankyou page doesn't work

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I understand formmail is a third party code,but Still is what you tell me I need to use to perform a formmail.
From what I was told by your helpdesk Will C; I also tried updating to the new script from the third party webpage,but that script doesn't work at all!!!!!!!
I am really stuck here and although I have chequed other solutions you are
the ones that only allow the specific script "compat version" (You will need
to download the NMS FormMail script. Make sure to download the "compat"
version) which I downloaded from your help desk webpage!
please I really need to have this finish and no matter where I look, I
always finish stucked in the fact that you only use that version!
thanks a lot
p.
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Tim S.
Hi mike gorman,

Thanks for posting your question. I'm more than happy to assist you today. I'm happy to help you with FormMail. I'd like to replicate the issue so I can see where the actual issue is. Can you please provide me a link to the form on your site so I can see how it functions?

If you need further assistance please feel free to contact us.

Thanks again!

Tim S