fix
Please note: This website includes an accessibility system. Press Control-F11 to adjust the website to people with visual disabilities who are using a screen reader; Press Control-F10 to open an accessibility menu.

Getting an email via InMotion for non-existing email account that is hosted on Hostinger

Avatar
  • updated
  • Answered

Hello,

I received an email like this: https://shrtm.nu/e25

And when I look into the header, it is coming from InMotion. 

I reach out to my host Hostinger, and they tell me to contact InMotion even though I've never hosted with InMotion before. They said it might be possible previous owner had hosted with InMotion... even though I own this domain for over 5 years.

Can anyone tell me what may be going on here? Or how do I reach out to InMotion support about this?

Here is the email header information: https://shrtm.nu/e26

Pinned replies
Avatar
Josh Green
  • Answer
  • Answered

Hello,
Typically, your host would manage this type of thing and reach out on your behalf, however our Support team is available by phone at 757.416.6575 or you can email support@inmotionhosting.com. Additionally, Live Chat and other contact options are available at https://www.inmotionhosting.com/contact

Avatar
Josh Green
  • Answer
  • Answered

Hello,
Typically, your host would manage this type of thing and reach out on your behalf, however our Support team is available by phone at 757.416.6575 or you can email support@inmotionhosting.com. Additionally, Live Chat and other contact options are available at https://www.inmotionhosting.com/contact