How can I resolve a publishing error in Internet Explorer and Premium Website Builder?

Reckless

13 years ago
Answered

Every time I try to publish my website which I created using sitebuilder I get "internal error". The error occurs when the process reaches 91%, everytime. I contacted Tech support, they said it's a cpanel password issue and it should disappear after resetting the passowrd. It didn't. I'm using Windows 7 64-bit with Internet Explorer 8.I tried Opra browser and the site was published successfully. I need to use IE.

Thanks,

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Tim S.

13 years ago

Hi Reckless,

Thanks for posting your question. I'm more than happy to assist you today. Typically, this issue is due to a conflict with the cPanel password. Was this issue resolved? Are you now able to use Internet Explorer with your Premium Web Builder account?

If you need further assistance please feel free to contact us.

Thanks!

Tim S

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