Some incoming emails bouncing back with a message to the sender saying "the server has identified my email as spam"

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All of a sudden several of our clients are getting the message "the server has identified my email as spam" so their incoming email to us never gets through.  If someone could help me with this I would appreciate it.  Thanks

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Josh Green
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Hello Gary,

Typically, if that is the case, it's the sender's responsibility to work with their host and have their IP address de-listed from international spam protection systems, but because this type of thing can be very specific and we are unable to assist with that on the community forums, I would suggest reaching out to our Technical Support team directly at 757.416.6575 or through chat at https://inmotionhosting.com

Avatar
Josh Green
  • Answer
  • Answered

Hello Gary,

Typically, if that is the case, it's the sender's responsibility to work with their host and have their IP address de-listed from international spam protection systems, but because this type of thing can be very specific and we are unable to assist with that on the community forums, I would suggest reaching out to our Technical Support team directly at 757.416.6575 or through chat at https://inmotionhosting.com