Gmail DKIM Authentication Fails

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Anonymous
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I have a Google workspace account that uses a domain hosted by InMotionHosting. Let’s say the domain is mydomain.com I am trying to authenticate the Gmail associated with mydomain.com (e.g., [email protected]). When I attempt to start the authentication process via Google Admin Console, it says cannot find the TXT records on the domain’s DNS. 

My website is hosted on InMotionHosting and the reseller is Hover. I’ve generated the TXT record for DKIM through Google Admin Console. I’ve added the TXT record to the domain’s DNS records through InMotionHosting cPanel. I’ve waited 48 hours before attempting authentication as well. I still can’t start the DKIM authentication process via Google Admin Console. I’ve also tried adding DKIM TXT record through Hover as well. Google Admin Console still can’t start the process.

I’m not sure what I am doing wrong here. 

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kevin vasquez
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Affirm the right passage of DKIM TXT records in both InMotionHosting and Float. Confirm DNS proliferation utilizing the web devices, check for errors in the record, and guarantee there are no clashing DNS settings. Utilize outsider DNS query apparatuses to affirm the record's presence freely.

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Josh Green
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Hello, 

I'm sorry to hear about those issues. If you're still trying to resolve this, please reach out to our Technical Support team directly for further assistance so that they can review that TXT record.

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kevin vasquez
  • Answer

Affirm the right passage of DKIM TXT records in both InMotionHosting and Float. Confirm DNS proliferation utilizing the web devices, check for errors in the record, and guarantee there are no clashing DNS settings. Utilize outsider DNS query apparatuses to affirm the record's presence freely.