Hello,
We recently opened an account with inmotion to host our website. Our site designer has put the site online and we can access the site from every where but from inside our network. Can you please help us with this issue? Why can't we access the site from within our domain? Our domain name is phhs.com and our website address is also phhs.com
Hi Nelson0779,
1. What is the error message you are receiving when you cannot access your site?
2. If this is a connectivity related issue, we can troubleshoot this further by use of ping and tracert tests (which will test your connectivity to your server). What we will need you to do, please, is to follow the steps on the following page and email the results to [email protected]: how do I run a ping and tracert test?
The article will have all the details, but be sure that you email us:
1. A copy of a ping test to phhs.com
2. A copy of a tracert test to phhs.com
3. Your IP address
Thanks,
- Brad
Hi Nelson0779,
1. What is the error message you are receiving when you cannot access your site?
2. If this is a connectivity related issue, we can troubleshoot this further by use of ping and tracert tests (which will test your connectivity to your server). What we will need you to do, please, is to follow the steps on the following page and email the results to [email protected]: how do I run a ping and tracert test?
The article will have all the details, but be sure that you email us:
1. A copy of a ping test to phhs.com
2. A copy of a tracert test to phhs.com
3. Your IP address
Thanks,
- Brad