smtp.domainname.com vs mail.domainname.com

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timatidg
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Is there a way to change the outgoing mail server for a domain to smtp.name.tld instead of mail as the subdomain? I have a client with a lot of e-mail accounts on another server and that's how their mail clients are all done, so it would be easier to move them to Inmotion if this was possible.
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CNick
Hello timatidg, Great question about the outgoing mail server name. In your cPanel account, you can create a CNAME in the Simple DNS Editor in cPanel for smtp. When you create the CNAME you would enter the following information in the fields provided: Name: smtp CNAME domainname.com You may need to allow 4-24 hours for DNS to propagate before that new smtp CNAME is fully functional. Please let us know if you have any additional questions or need further assistance. Regards, Christi N.