When a ticket or email is submitted and you receive a request number, that is confirmation that the system has received the request and it is in queue for working.
I did a check on your specific ticket and see that a technician is currently working the request.
I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.
When a ticket or email is submitted and you receive a request number, that is confirmation that the system has received the request and it is in queue for working.
I did a check on your specific ticket and see that a technician is currently working the request.
I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.
Best Regards,
Scott M