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premium web builder install error when loading software

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jamesr
Thank you for your question durango!

When the builder does not install correctly through the Account Management Panel, tech support will need to be contacted either by chat, phone (1-888-321-4678 ext2), or email at support@inmotionhosting.com. Our Tier 2 support will need to manually install the builder account for you.

Regards
James R