AWStats update

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Unable to update the log. This message shows
Error: Log is currently being processed in the background. Cannot update.
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jamesr
Thank you for your question Sindal! Sorry for the trouble with the AWStats. Thee is an issue our systems is working on with the servers. Please see the following link on this. AWStats If you contact our tech support by email ([email protected]), chat or phone (1-888-321-4678 ext2) they can have the stats ran for you from the back end. Sorry for the inconvenience. Sincerely, James R