Sorry for not responding sooner. I only see how to update the credit card. I am on My Account > Manage Payment Methods, but I want to remove the credit card without adding a new card. I do not see how to use a bank account in stead of a card. I am expecting a debit card in the mail this week. I could use that card, but I do not want to use the card on file now.
Hi Derreck Sunderland,
Thank you so much for your question! There are other options for payment. You can also use a PayPal account or if you're a US citizen, you can send a check to our California office but that also requires you to use a bank account. For both options, contact our customer service department for additional assistance.
Kindest regards,
Stormy
Sorry for not responding sooner. I only see how to update the credit card. I am on My Account > Manage Payment Methods, but I want to remove the credit card without adding a new card. I do not see how to use a bank account in stead of a card. I am expecting a debit card in the mail this week. I could use that card, but I do not want to use the card on file now.
You'll need to contact our customer service team for additional assistance.