hi , my company is looking to change providers , we use scanners for scanning direct to our email , the scanners we use are brother mfc and they ARE NOT tls 1.2 will they work for scanning docs via email server etc with inmotion

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IMH Support Agent 1
Quote from reggie

Hi Arnel

we dont send bulk emails it is basically scanning docs to our own emails 

the scanners we use arent TLS 1.2 compliant and they have trouble connecting to SMTP server if it wont allow connections that arent TLS 1.2 compliant 

are the SMPT servers with inmotion are able to accept connect from devices that dont use that protocol 

i appreciate your help 

Since InMotion offers many web hosting options, I recommend contacting our Live Sales team. This will allow them to discuss specific plans that will meet your needs.

Thank you,

John-Paul

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reggie
Quote from IMH Support Agent 2

Hello Reggie,

Thanks for your question regarding the TLS level for scanning direct to email.  It should still be okay, though you should still bear in mind that business level accounts (shared servers)  have limits.  You can find more information on these limits as well as the information on how to request an email limit exception in this page. 

Hi Arnel

we dont send bulk emails it is basically scanning docs to our own emails 

the scanners we use arent TLS 1.2 compliant and they have trouble connecting to SMTP server if it wont allow connections that arent TLS 1.2 compliant 

are the SMPT servers with inmotion are able to accept connect from devices that dont use that protocol 

i appreciate your help 

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IMH Support Agent 2
  • Answered

Hello Reggie,

Thanks for your question regarding the TLS level for scanning direct to email.  It should still be okay, though you should still bear in mind that business level accounts (shared servers)  have limits.  You can find more information on these limits as well as the information on how to request an email limit exception in this page.