Domain question

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I received an email that a domain I previously registered, wilson-gls.com, would renew automatically, but when I logged in to my account it said it would expire, which is my preference. I DO NOT want to renew the domain. Thank you.

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IMH Support Agent 2
  • Answered

Hello Dhwlaw,


Sorry for the confusion with the notification about the domain renewing.  If your account shows it to be expiring then it will expire.  I'm not sure where the notification was sent from, but it may be an automatic email to notify domain owners about domains.  In general they are set to renew in order to keep websites from going offline.  I checked your account and the domain registration IS set to expire. If you feel that you need to follow up on the issue, then please contact our Customer Service team for further assistance.


If you have any further questions or comments, please let us know.


Kindest Regards,

Arnel C.