Hacked?
I am a dealer for a major company who recently informed me that someone is using my information to order parts for the machines I sell. Is there a way to check if this is an anomaly or do I need to change all passwords to the site again.
I am a dealer for a major company who recently informed me that someone is using my information to order parts for the machines I sell. Is there a way to check if this is an anomaly or do I need to change all passwords to the site again.
Hello Maria,
Sorry to hear that you're having issues with a possible hack of your site. We would need more information in order perform any type of investigation. I would recommend getting information from the company who says they're using your information and comparing that with your historical records. If you suspect issues with security, you should always change your passwords. If this is an application issue we will not be able to detect that type security intrusion, but you will need to take steps with the application to make sure that you updated to the latest version and that there is no vulnerability you're not aware of. You may need to speak with developer of your software for more information. If you require further assistance, then you may want to work with our live technical support team for further assistance.
If you have any further questions or comments, please let us know.
Kindest Regards,
Arnel C.