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Email not delivered

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nicole
  • updated
  • Answered

SMTP error from remote mail server after initial connection: 554 5.7.1 Service unavailable; Client host [173.231.241.27] blocked using urbl.hostedemail.com; https://www.abusix.ai/search?q=173.231.241.27

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anonymous
  • Answered

Hi Nicole, 

Thank you so much for your question. I'm sorry you're having trouble sending emails. Per the error you posted, it seems the urbl.hostedemail.com may have blocked the email. Copy and send the email to us using a ticket through the AMP interface so that we can assist you in resolving this issue. You can also check to see if your domain name or IP address is blacklisted by using our Online Blacklist Checker or web apps such as MxToolbox.com. 

Kindest regards,

Stormy