I am having trouble with my outgoing mail as it gets classified as spam and will not be delivered. How do I whitelist my outgoing mail?
Replies 1
Hello dpaduano,
Thank you for your question regarding email bouncebacks. Based on the information provided it appears that recipient servers are classifying your emails as spam, which can be prevented by ensuring that your account has SPF and DKIM records configured. I recommend reviewing the following guide regarding SPF and DKIM records and how they can be used to prevent your emails from being undeliverable or ending up in the junk folder of your recipient:
https://www.inmotionhosting.com/support/email/spf-records-domain-keys-combating-spam/
If you require direct assistance with this issue I recommend contacting our 24/7 Technical Support team by calling 888.321.HOST(4678) or by starting a chat session via your Account Management Panel.
Best Regards,
Alyssa K
Hello dpaduano,
Thank you for your question regarding email bouncebacks. Based on the information provided it appears that recipient servers are classifying your emails as spam, which can be prevented by ensuring that your account has SPF and DKIM records configured. I recommend reviewing the following guide regarding SPF and DKIM records and how they can be used to prevent your emails from being undeliverable or ending up in the junk folder of your recipient:
https://www.inmotionhosting.com/support/email/spf-records-domain-keys-combating-spam/
If you require direct assistance with this issue I recommend contacting our 24/7 Technical Support team by calling 888.321.HOST(4678) or by starting a chat session via your Account Management Panel.
Best Regards,
Alyssa K