impossible to reset my cpanel password !

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From the AMP(Account Management Panel) I changed my cpanel password , but it's impossible to login with it , please help me ASAP ;
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Scott
Hello gentaur, It is possible there is a glitch in the AMP for the password reset function. We are happy to reset it manually for you. To do so, you would need to contact our support department at [email protected] with that request. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password. Be sure to include the password you wish to change it to. Best Regards, Scott M