A client of mine has had trouble sending emails to me even though he has been sending to me for years! Should I put his email on a whitelist through Cpanel/Horde email?

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Cadoo04
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My email: [email protected]
My clients' email with problems: [email protected] and
[email protected]
(they are from the same organization).
I don't know if I am missing other emails. This has happened in the last 2 weeks. Thanks.
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johnpaulb-imhs1
Hello Cadee04, Thank you for your question. I checked your mail logs and did not see any recent emails from @nabse.org. I recommend contacting live support when they send the next correspondence, so we can review the mail log and provide a specific answer. If you have any further questions, feel free to post them below, or contact live Tech Support. They are available 24/7 via: Email: [email protected] Phone: 888-321-HOST (4678) 757-416-6575 (Intl.) & Chat (there is a link on the top right). Thank you, -John-Paul