Hello [email protected],
The PUBLIC_FTP is not a folder for FTP use. You will need to move the files into the PUBLIC_HTML folder. You can create a folder there for and then reference it. The URL for any folder or file in the PUBLIC_HTML folder would look like this:
http://domain_name.com/folder/filehttp://domain_name.com/file
If you're trying to get to it from FTP, then leave the HTTP tag off. For a brief explanation of the PUBLIC_FTP folder, please see this article: What is the PUBLIC_FTP folder used for?
If you have any further questions, please contact technical support available 24 hours a day / 7 days a week.
Regards,
Arnel C.
Community Support
See:
https://www.inmotionhosting.com/support/website/ftp/how-to-use-your-publicftp-folder