cPanel API Response: You cannot create a session for the user “izonesol” because they do not exist.

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am facing this problem it create domain and hosting but it does't work 

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IMH Support Agent 2
  • Answered

Hello Bashir,

Sorry for the problem that you're getting when trying coreate a session for the user "izonesol".  We would need more information in order to help you troubleshoot the issue.  Please explain the steps you're taking when the error happens.  Are you in cPanel?  What function are you trying to use?  Please provide an account user name or domain name so that we can check it if you are an InMotion Hosting customer.  

If you can please provide a little more information then we can investigate the problem in more depth. If you wish to have the issue handled in private, then please contact our live technical support team.

If you have any further questions or comments, please let us know.

Kindest regards,

Arnel C.