Hello E-motioncards,
Pardon the issues that you're having with your payment. If you are unable to use your debit card like a credit card to make the payment, then you can use a check, but only after calling into the billing team. Check out their phone numbers and hours of operation here.
If you have any further questions, please leave a comment with more details and and we will be happy to review the issue for you. If we answered your question and it's a great solution for you, please make sure to mark the answer as the BEST answer. Or please leave a comment or note of thanks so that we know your issue is resolved or ongoing.
Arnel C.
Community Support Team