Subdomain Setting

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I had create one subdomain in personal-art.co.uk and select the folder correctly but every I try to access the subdomain, the server always redirected to subdomain.domain.com/cgi-sys/defaultwebpage.cgi. How I fix this issue?
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johnpaulb-imhs1
Hello subangkit,

Thank you for your question. We are happy to help, but will need a little more information such as the subdomain.

Have you made DNS changes recently?

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul